Montefiore Medical Center

"As institutional dollars for research and teaching diminished, and as the organization became increasingly dependent on revenue generated from clinical care delivery, the department chiefs were on the line. We all had lessons to learn about how to deliver patient care more efficiently, productively and profitably. Working individually with each department, The Croes~Oliva Group led everyone toward a common goal and succeeded where other initiatives had failed."
Elaine Brennan, R.N., Former Senior Vice President – Operations
Montefiore Medical Center

Administrators engaged The Croes~Oliva Group to enhance performance by strategizing with individual department chiefs, senior consultants to create a unique approach for each department to boost profitability as quickly and efficiently as possible

The Croes~Oliva Group Contribution at Montefiore Medical Center

The Croes~Oliva Group set out to help Montefiore elevate financial performance in a number of departments, including OB/GYN, Anesthesiology, Radiology, Radiation Oncology, Medical Oncology, Ophthalmology, Rehabilitation, Emergency Medicine, Surgery and Vascular Surgery. These blueprints for success provided:

  • A roadmap to achieve a break-even budget in every department by reengineering operations to optimize care coordination, patient volume and financial viability
  • A winning approach for engaging physicians in solutions for success by aligning provider goals with organizational perspectives for cost-effective turnarounds
  • Execution strategies for ensuring buy-in and commitment to implement change from all department chiefs and administrators, ensuring ground-level success and adaptation of new programmatic initiatives
  • Workable action plans for honoring the institution’s commitment to patient care, teaching and research, while simultaneously meeting ambitious cost/revenue targets